F&Q's


 

How long does the shipping take?

 

our shipping time always depends on the country you're from, however it should not take longer the 1 week.

 

If it does please let me know and I will help you, sometimes it can happen that the package is in a parcel shop an it is not picked up in time it can get send

     



How long does the shipping to germany take?

 

the shipping to austria and germany is goes quickly!

However it should not take longer the 1 week. If it does please let me know and I will help you, somtimes it can happen that the package is in a parcel shop an it is not picked up in time it can get send back to me.

 


Where do you ship to?

 

we are so happy to say that we ship everywhere in the EU.

 


Will you ever expand your shipping?

 

 

yes, propobally!

we are currently on a mission to expand our shipping and bring CutsieBonnets further into the world.

 


Can I return my order?

 

Yes you can totally return your order but please note that we do not take the bonnet back if it has been worn already and that you would have to pay for the shipping yourself!

 


Do I get a refund?

 

yes, if something is not right with the bonnet you can ship it back to me and I will refund you the payment as soon as I get the package.

but please not that we can only refund the money for the products you ordered not the shipping costs!

 


What farbic are the bonnets made out of?

 

every bonnet has a soft and smooth vegan satin inner lining that will keep your hair shiny and moisturized all night long.

 


How can i wash my bonnet?

 

it is preferred to wash the bonnet by and since the material is very fine!

 


When are the bonnets going to me back in stock?

 

I'm always trying my best to have some in stock but please be patient, I still do everything by myself and can only do as much!

 

 



you couldn't find your answer?

no problem, drop me a note!